Our Commitment to Quality

The Research and Development and Analysis Center of Yeditepe University (YÜ-AGAM) operates all its units within the framework of the TS EN ISO/IEC 17025 quality management system. Our laboratories are accredited by Türkak and relevant Ministries. Additionally, our Good Laboratory Practices (GLP) audit was conducted by Türkak at the end of August 2020, and the GLP certification process is ongoing. Our Good Clinical Practices Center has obtained Phase 1 and Bioavailability/Bioequivalence Compliance Certificates as of November 2020.

We ensure with TS EN ISO/IEC 17025;

  • Qualified personnel in the laboratory
  • Periodic calibration of all measurement equipment
  • Accurate analysis reports using appropriate analytical methods under confidentiality principles
  • Traceability
  • Regular validation of the accuracy of the analytical methods used
  • Accurate reporting and record-keeping systems
  • Evaluation of customer requests and complaints according to international standards

This comprehensive approach ensures that we provide quality, accurate, rapid, and confidential services.

Qualified Analysis

In our analyses, we employ validated methods that meet both national and international standards. To guarantee the reliability of our analytical methods, our laboratories participate in national and international proficiency testing and comparison tests regularly, aiming for a 100% success rate.

Confidentiality, Accuracy, Reliability

Samples are processed in our Sample Reception and Reporting Unit, where they are directed to the relevant laboratory units based on analysis requests and sterilization requirements. Analysis times are meticulously carried out within the periods specified by the relevant standards and communicated to our clients as promptly as possible.

The use of the TÜRKAK Accreditation Mark, which has been granted permission for use by Yeditepe R&D and Analysis Center, belongs solely to Yeditepe R&D and Analysis Center, and cannot be used by other institutions and organizations (Yeditepe R&D and Analysis Center customers, subcontractors or any third party) in any way. It can only be used in cases where the accrediting organization permits it, with the written permission of YEDİTEPE R&D AND ANALYSIS CENTER, in accordance with the "Conditions Regarding the Use of the TÜRKAK Accreditation Mark by Organizations Accredited by TÜRKAK" guide. In the event that it is determined that the TÜRKAK Accreditation Mark of Yeditepe R&D and Analysis Center is used in a manner that is not in accordance with the terms of the contract, in a manner different from that permitted or without permission, YÜ-AGAM notifies the relevant parties in writing. If the parties do not take the necessary precautions and activities regarding the issue, it initiates legal action. This article also applies to cases where parties that have not made a contract with our company misuse the mark. The policy and rule regarding the use of the mark are added to the customer and subcontractor contracts.